Business Knowledge is Most Important
"Mr. P is now having some hard time dealing with policy data... Last time he just used the data which were already cleaned up and formatted by Mr. C. Anyway, this is good for him." Ms. L told me so during our coversation when we had lunch together yesterday. She is my ex actuarial colleague who I have known for ten years (and she is now a "mom-to-be"!) "Yup, this is definitely a good thing for him to learn. Now he can get to the real picture of policy admin system." I agreed with Ms. Lee. Mr. P is my ex-colleague as well, however he is a few years junior than us. "Actually almost all companies have some extents of system issues." "Yes, I agree. I think that most problems because the persons who setup system do not have enough knowledge on how the business should work." After dealing with several policy admin systems at different insurance/takaful companies, I find out that lack of business knowledge is the key reason causing m